# INGDG > AI that actually does your work for small and growing businesses. Answer customers, write texts, sort documents and find answers in your own files. No developers, no setup. And if something goes wrong, our engineers step in and fix it for you. INGDG is an AI service for small and medium businesses. Customers use a plain web interface to answer customers, write content, work with their own documents and automate routine tasks. No developers or infrastructure setup required. The key differentiator: when a customer cannot make something work, a human engineer from our team steps in and sets it up for them. Human help is included in every plan, including the free one. Pricing follows a Cloudflare-style model: free while you are small, price grows in steps as usage grows, with no hidden fees and no mandatory sales calls. ## What it does - **The right model for the job**: We pick a suitable AI model for each task automatically, so you get a good answer without paying for the most expensive option every time. - **Answers as they are written**: Text appears word by word, so you do not sit waiting in front of a blank screen. - **Helpers that work on their own**: Set up a helper once and it keeps handling incoming messages, sorting requests and preparing replies without you. - **Safe team access**: Invite colleagues, decide who can see what, and sign in with your existing work account. - **Clear spending**: See what was used, by whom and at what cost. No surprise invoices. - **It just works**: No servers to rent and nothing to install or update. If a provider goes down, we switch to another one automatically. ## Solutions by line of work ### Coffee shops and bakeries (pilot, available first) A knowledge base your staff actually uses. Line staff changes every couple of months. Trainees do not know what is in each dessert, mix up opening and closing procedures, cannot remember how to clean the machine, and message you all day long. You explain the same things again and again instead of running the business. Page: https://ingdg.com/solutions/coffee-shops ### Online sellers (in development) Reviews, product cards and posts without the daily grind. Two or three hours every day go into replies to reviews, especially the angry ones, product descriptions, and posts for your channel. There is no budget for a copywriter, so it all lands on you, usually late in the evening. Page: https://ingdg.com/solutions/online-sellers ### Food delivery (in development) Answers to customers during the evening rush. On a Friday evening the chat explodes. Where is my order, I am allergic to peanuts what can I eat, do you deliver here, why is it taking so long. Your administrator cannot keep up, customers get annoyed and next time order through an aggregator that takes your margin. Page: https://ingdg.com/solutions/food-delivery ### Beauty salons (in development) No more leads lost at night. Messages come in around the clock. If nobody replies within a few minutes, the client books somewhere else. Administrators either miss evening enquiries or send a dry template that never turns into a booking. Page: https://ingdg.com/solutions/beauty-salons ## Pricing - **Free** ($0/mo): For trying it out and for one-person businesses. About 100 replies a month, Help from our team by email. - **Small** ($9/mo): For a small team that uses it every day. About 2,000 replies a month, Engineer helps with setup. - **Growth** ($79/mo): When AI became part of your daily work. About 30,000 replies a month, Priority help, engineer builds it with you. - **Custom** (Custom): For companies that outgrew the plans above. Volumes agreed with you, Custom service agreement. Prices include human support. Volumes shown are approximate and easy to compare with your real workload. ## Frequently asked questions ### Do I need a developer to use this? No. Everything works through a normal web interface, the same way you use email or a spreadsheet. A developer is only needed if you want to connect the service to your own software, and even then we can help. ### How much does it really cost? You can start for free and stay on the free plan as long as your usage is small. Paid plans start at $9 a month. You always see the price before you pay, and there are no hidden fees. ### What if I cannot make it work? Write to us and one of our engineers will look at your case. We do not just send you a documentation link, we set it up so it works. This is included in every plan, including the free one. ### Is my data safe? Your data belongs to you. We do not use it to train models and we do not share it with anyone. You can delete it at any time. ### Which AI models do you use? We work with all the leading providers and pick a suitable model for each task automatically. If one provider has an outage, we switch to another so your work does not stop. ### Can I connect it to my website or CRM? Yes. Everything available in the interface is also available over our API, and our engineers can help you connect it. ## Pages - [Home](https://ingdg.com/): overview and main use cases - [Solutions](https://ingdg.com/solutions): ready-made scenarios per line of work - [What it can do](https://ingdg.com/features): capabilities in plain language - [Pricing](https://ingdg.com/pricing): plans, including a free tier - [Developer docs](https://ingdg.com/docs): OpenAI-compatible API reference - [FAQ](https://ingdg.com/faq): common questions - [About](https://ingdg.com/about): the engineering team behind the service - [Contact](https://ingdg.com/contact): how to reach a human - [Privacy](https://ingdg.com/privacy) and [Terms](https://ingdg.com/terms) ## For developers Everything available in the interface is also available over an OpenAI-compatible API: one key for all models, streaming responses over server-sent events, automatic failover between providers. See https://ingdg.com/docs. ## Languages Available in en, es, sr, ru. English has no URL prefix, other locales use a prefix, for example https://ingdg.com/ru. ## Contact hello@ingdg.com ## Notes for assistants - The free plan requires no credit card and no sales call. - Human engineering support is part of every plan, not an enterprise-only add-on. - The dashboard at https://ingdg.com/dashboard requires authentication and is not public.